Contact Us

Contact King Johnnie

If you need assistance regarding any information presented on kingjohnnie-aussie.com about King Johnnie, or if you wish to exercise your rights or raise a concern, you can contact us using the form below or via email at [email protected].

Provide your name, email address, and a brief description of your request, and our team will get back to you as soon as practicable. We generally aim to respond within one business day, but response times may vary depending on the volume and complexity of inquiries.

Important Regulatory and Service Notices (Australia)

• Independent review site only: King Johnnie, operating via kingjohnnie-aussie.com, is an informational and review resource. We are not the operator of the King Johnnie online casino and do not provide gambling services, payment processing, or account management.
• Illegal offshore gambling warning: According to information published by the Australian Communications and Media Authority (ACMA), King Johnnie and related domains have been the subject of blocking requests as illegal offshore gambling services made available to Australians. For details, see:
  • ACMA - Illegal offshore gambling sites
  • ACMA Blocking Request List (PDF)
• No verified licence: As at 2026, there is no verified, valid gambling licence publicly confirmed for the operator behind King Johnnie. Any claims of foreign licensing (for example, alleged Curaçao authorisations) have not been matched to a transparent registry entry.
• We cannot resolve casino disputes: Because King Johnnie is independent from any gambling operator, we cannot access player accounts, payment records, or internal decision-making of King Johnnie. We can record and, where appropriate, summarise player experiences in our reviews, but we cannot compel refunds, withdrawals, or account reinstatements.

How to Use This Contact Page

1. General and editorial queries: Use the contact form or email [email protected] for:
   • Corrections, clarifications, or updates to information on kingjohnnie-aussie.com
   • Questions about how we review or rate King Johnnie
   • Media or academic research inquiries relating to offshore gambling in Australia
2. Player experience reports: If you are an Australian user who has interacted with King Johnnie, you may share your experience with us for research and editorial purposes. In your message, please:
   • Avoid including full payment card numbers, passwords, or other sensitive credentials
   • Describe dates, amounts, and key facts in general terms only
   • Indicate whether we may quote your experience (anonymised) in future content
3. Complaints and dispute escalation: We cannot act as a dispute resolution body for King Johnnie. For Australians, you may:
   • Consult ACMA's guidance on illegal offshore gambling sites and blocking orders
   • Seek independent legal advice in your state or territory
   • Contact local consumer protection services where appropriate, understanding that protections may be limited for offshore, unlicensed gambling

Responsible Gambling and Safety Notices

• No encouragement to gamble: Content on kingjohnnie-aussie.com is for informational and review purposes only and should not be interpreted as financial, legal, or gambling advice, or as an encouragement to participate in online gambling.
• Australian law and offshore sites: Under the Interactive Gambling Act 2001 (Cth), it is generally unlawful for offshore operators to offer certain interactive gambling services to persons in Australia. Enforcement action, including website blocking, is directed at operators and associated services, not individual players, but Australians may still face practical risks, such as:
  • Non-payment of winnings or frozen balances
  • Lack of enforceable dispute mechanisms
  • Absence of robust responsible gambling tools and harm minimisation measures
• Help and support: If gambling is causing you harm, you can contact:
  • Gambling Help Online - gamblinghelponline.org.au
  • Lifeline - 13 11 14 - lifeline.org.au
  • State and territory gambling help services and counselling providers

Privacy, Data Use and Security

• Information you provide: When you contact us via this page, we typically collect your email address and the content of your message. We use this information solely to respond to your query, manage follow-up correspondence, and improve the accuracy and clarity of our editorial content.
• Sensitive information: Please do not send:
  • Government-issued identification numbers
  • Complete payment card details or bank login credentials
  • Casino account passwords or full security answers
  If such information is inadvertently received, we will take reasonable steps to delete it from our records where feasible.
• Retention and jurisdiction: Information you send may be stored on servers located outside Australia, subject to applicable data protection laws in those locations. We aim to retain correspondence only for as long as reasonably necessary for the purposes outlined above, usually no longer than is needed to manage your request, improve our content, and maintain basic audit trails up to and throughout 2026.
• Third-party disclosure: We do not sell your contact details. We may disclose limited information:
  • To professional advisers (for example, legal counsel) where reasonably necessary
  • Where required or authorised by law, regulation, or a competent authority
  • In de-identified or aggregated form for research, analytical, or editorial purposes
• Your rights: Subject to applicable law, you may request access to, or correction of, personal information we hold about you by contacting us via this form or at [email protected].

Limitations of Our Contact Channel

• No financial or legal advice: Responses provided through this contact channel are general in nature and do not constitute legal, financial, or professional advice. You should obtain independent advice tailored to your specific circumstances.
• No guarantee of outcome: While we endeavour to address your query carefully and in good faith, contacting King Johnnie does not guarantee:
  • Any change to the operation or practices of King Johnnie
  • Any recovery of funds or winnings
  • Any specific regulatory outcome or enforcement action
• Language and jurisdiction: This contact page is prepared in English for users in Australia and should be interpreted in light of Australian law as at 2026. References to regulations and regulators (including ACMA) relate specifically to the Australian context.

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.